360° feedback is a diagnostic tool where the evaluated persons can get a comprehensive feedback about their leadership and professional competencies and behavior which – due to lack of time or for other reasons – they would hardly get during the daily work.
DURING A 360 FEEDBACK PROCESS competences are evaluated on the basis of their appearance in everyday working situations, by the direct manager, subordinates and peers of the evaluated persons. The approach we recommend grasps the individual competences and their level through the existence of pre-defined actions, i.e. through skills. That means that respondents do not have to define the extent to which the participant possesses a certain competence, but has to identify the observation of the acts that come under that particular competence, and the frequency of their occurrence. When selecting the evaluated competences can fully accomodate to the Client’s existing competency model, thanks to our flexible oline system.
SPECIFICS PROVIDED BY DEVELOR:
- Assessment test (readiness of the company for a 360°)
- Flexible questionnaire adjustable to clients’ competency model
- Easy to navigate individual reports
- Answers’ distribution graphs in the individual reports
- Group report – calculating data of all participants
- Excel overview table: Group competencies by question and evaluating group
- Ready made support tools: coaching sheets, action plan sheet, guideline on sharing the feedback, on-line commitment tracking tool
By the end of the program stakeholders will be given information on their strengths and areas of improvment, hidden potential and blind spots (participants); comprehensive results and action plans (HR, line manager)
Areas of Application
- Training & Development
- Talent Management
- Coaching processes
- Complaints form colleagues
- "Develor has been of great help to us, especially in terms of skills development. They understand our needs and expectations. They always know what, when and how. We have always received the same high quality service from them: reliability, speed, flexibility. Anything is possible with Develor."
- "Our relationship with Develor began 3.5 years ago. They have provided us with high quality, customer-oriented service ever since. This not only refers to their classical “soft” skill training courses, but also to “combined profile” programs such as their workshops based on economization. Following the training, the decrease of our inventory was noticeable even in terms of hard numbers. And this positive effect was lasting."
- "Develor has prepared for our retail people a complex development program. This program included Insights typology, customer orientation, sales skills and trainings for managers. We appreciate mainly the professional approach of the trainers who can attract the audience very naturally. Each training was prepared according to needs assessment of the group and according to the feedback from the previous trainings. The theory and practice in the training was well balanced, it wasn’t trainer’s monologue but very riveting and interactive dialogue with the participants. Basic knowledge and skills were practiced in case studies. Preparation, realization and also evaluation of each training was on high level. We are satisfied with communication and flexibility of cooperation with Develor."
- „Develor Bulgaria has worked with us during the year 2008 on a project which included programs from Managerial skills, Train the Trainer, Sales skills and 360o feedback. Main accent in the Managerial skills program was goal setting and employees’ performance appraisal system. In their work they managed to adapt theoretical models to everyday work life of participants by using real examples and exercises. Their practice as Managers was also very useful as they managed to give convincing and answers to participants’ questions.”
- “After conducting preliminary consultations with Develor, we have come up with an appropriate form of an individual event with our team in the beginning of 2012 which aimed at dissolving different problems of people with various responsibilities, biases and characters. Although part of the participants being sceptic, Develor performed excellently: - [they] managed to engage and keep the attention and to motivate even the most sceptic ones; - [they] managed to explain in a comprehensive manner the main specifics of different people, which (sic.) helps everyone not only for good orienteering, but also for good communication with people; - [they] managed to give details and provide depth in understanding individual peculiarities of key members of the team which was priceless. A proof for [their] professionalism is not only the general positive attitude of the participants, but also the facts that numerous conclusions were made which, I strongly believe, are useful for our structure.”
- "If I have to choose three key words which, in my opinion, describe Develor’s team as our partner, they would be flexibility, desire and engagement. We have worked together in projects related to increasing the efficiency of team work and the development of leadership skills. The thing that impressed me most was that they accept challenges and meet our expectations for specialty – specialty as a client, needs, and delivery. I recommend Develor as a partner in building leadership and managerial potentials and also in the development of team work skills."