Customer experience pros promote perceptions

Our accelerating world is affecting many areas of our lives, and our learning habits are ...

The World of Bite-sized Learning and Microlearning

January 27, 2021

Learn what elements of Blended Learning are at disposal and what challenges stem from the ...

Synchronous or Asynchronous – The Time Dimension of Blended Learning

January 22, 2021

Discover why and how we help you move from failing standalone training to measurable development ...

Effective Training or Hope for the Best?

December 4, 2020

DEVELOR Agile Solutions Package

The world is complex. The right and wrong is unclear. Stability doesn’t exist. ...

November 4, 2020

Lesson Learnt: Go hybrid in a smart way

Become the best remote teammate there is! Mind these important basics that will bring better ...

October 8, 2020

Lesson Learnt: Drive wellbeing to avoid burn out

Become the best remote teammate there is! Mind these important basics that will bring better ...

October 1, 2020

Team collaboration in remote setup

Become the best remote teammate there is! Mind these important basics that will bring better ...

April 16, 2020

THE 9-MINUTE (HOME) OFFICE GYMNASTICS

Easy to follow instruction for your hourly stretch. Keep moving whether at the office or ...

April 9, 2020

7 rules for home office success

Simple, straightforward and highly actionable ways how to become an efficient home worker. Dive in.

April 1, 2020

6 tips for leading home office workers

Best practices from our trainers and consultants

March 31, 2020

The partnership with one of the largest players of the GCC education scene will strengthen ...

DEVELOR International – UAE Academy Partnership Agreement

February 27, 2020

Employee Experience Battlefield Guide: Trends vs Burning Issues

The fight for success is tough. The battlefield is always changing. It is of great ...

May 16, 2019

Employee Experience Battlefield Guide: Recruitment & Induction

It is a tough fight out there to attract, retain and engage people. On the ...

April 10, 2019

Having an internationally operating large company is a great success and responsibility. In Europe, it ...

15 groups in 7 languages under one roof!

February 6, 2019

The Fifth Rule of Employer Branding: Branding Walks with Experience

The common misinterpretation of employer branding is that this is an external communication initiative approaching ...

November 29, 2018

The Fourth Rule of Employer Branding

Employee persona and EMPLOYEE VALUE PROPOSITION CANNOT BE BUILT ON ASSUMPTIONS. These are the most ...

November 27, 2018

The Third Rule of Employer Branding

The core of any successful employer branding initiatives is the proper EMPLOYEE PERSONA DEFINITION. The ...

November 20, 2018

The Second Rule of Employer Branding

What project goals and related KPIs do we define? Do we need KPIs at all? ...

November 13, 2018

The First Rule of Employer Branding

We experienced many times that even those C-suite executives who faced with constant labour force ...

November 7, 2018

A peek under the organizational skin

HOW DOES A CORPORATE X-RAY LOOK LIKE? Zoltan Szabo, our trainer, consultant and coach in ...

October 24, 2018

How to manage complexity of engagement

DOES AN ENGAGEMENT PROCESS EXIST? Martina Georgievova, senior trainer and consultant of DEVELOR brings ...

June 26, 2018

In the past fourteen days we’ve organised two interesting events related to visual recording. ...

Double down on visualization

June 19, 2018

Train Your Talents to Make Them Win for You

While most of labor markets in Europe are facing serious challenges, businesses appear to struggle ...

November 21, 2017

Financial Service Provider Case Study

Leading Change – How to change the way of working of thousands? Transformation of a bank ...

November 9, 2017

The 2,892% return on investment talent case DEVELOR has recently conducted a talent management program with ...

Engage Your Talents and Generate Hard Cash

November 7, 2017

Reinventing the Wheel?

No wonder that identifying talents within a corporation has become very important, if not crucial, ...

October 25, 2017

Who are You? Talent, High Potential or a Key Employee?

With the constantly emerging popularity of talent program it is well worth tidying up some ...

October 25, 2017

Develor is on the verge of bringing new training and organizational development solutions to Azerbaijan ...

Introduction of the new training and organizational development programs in Azerbaijan 2017

May 31, 2017

Safety Awareness program for employees’ development was delivered in March 2017 for our customer, BSH Home ...

SAFETY AWARENESS program for B/S/H Home Appliances

April 25, 2017

“The glory is being happy. The glory is not winning here or winning there. The ...

HVG – Seminar about Motivation 3.0

February 28, 2017

Customer Experience Survey Finds Gaps in Implementation

While research shows companies, and even customers, appreciate the need for a better experience, few ...

September 2, 2016

Experts say improving a client’s emotional attachment to a product or service means paying ...

HOLISTIC APPROACH IMPROVES CUSTOMER EXPERIENCE

September 1, 2016

There are some megatrends – like the digital world, social networks and artificial intelligence – which generate ...

Global trends disrupt training industry

October 26, 2015

In the previous blog we discussed the maturity of companies from perspective of education on ...

Companies’ maturity levels 5 and 6

October 16, 2015

In the previous blog we discussed the maturity of companies from perspective of education on ...

Companies’ maturity levels 3 and 4

October 14, 2015

Why the 4-level Kirkpatrick model works in some companies but does not in others explains ...

Companies’ maturity levels 1 and 2

September 29, 2015

On 4 March 2015 in the frame of DEVELOR’s International Customer Experience Conference, we handed over ...

Best CX Project of 2014 Awards

March 24, 2015

The common denominator of success is the satisfied customer

DEVELOR organized the first International Customer Experience Conference of the EMEA region with great success ...

March 20, 2015

It is indisputable that customer experience is like an express train, which we either hop ...

The Leaders of Customer Experience

October 10, 2014

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VUB Kirkpatrick Case Study

Implementing the training effectiveness measurement program in the VUB Bank THE BUSINESS CHALLENGE Employing over 4000 ...

March 6, 2014

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Task & Time Management

The newly designed Professional Task and Time Management course is now available in all Develor ...

February 17, 2014

Planning professional presentations! Not long ago, during the preparation of a presentation with a top ...

Be the lead character of your presentation and don’t let your audience to read themselves to boredom!

September 25, 2013

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Safety Awareness portfolio is full and available in all countries

The success and popularity of the Safety Awareness and Safety Leadership courses is the immediate ...

August 29, 2013

Loyal customers in turbulent times? No problem! Mobiltel is the biggest of the Bulgarian mobile ...

Mobiltel Case Study

July 24, 2013

HOW TO TURN TRAINING INTO HUGE KPI GROWTH THE VODAFONE CASE THE BUSINESS SITUATION Vodafone ...

Vodafone Case Study

July 8, 2013

Developing Sony’s Regional Talent Pipeline Measurable Results of a Leadership Academy The business challenge ...

Sony Case Study

July 1, 2013

Growth in time of crisis? Not a problem! Profiplast Ltd. was established in 1989 partly by ...

Profilplast Case Study

July 1, 2013

Little things make a huge difference at Hilton Hotel Hilton Budapest is known as one ...

Hotel Hilton Case Study

July 1, 2013